Frequently Asked Questions


I struggle with breakouts. Do you have any products that help with that?

We have products that help your skin return to balance. We recommend treating acne prone skin with Purity Perfectly Clear Tonic. Check out our Skin Mood Guide for instructions and fun tips on how to mix products together to achieve the best results.


I'm new to Good Medicine and don't know where to start! Can you help me decide what to get?

A great place to find products that will help your skin's current needs is our Skin Mood Guide. Another great way to get acquainted with our products is finding a Deluxe Starter Set that resonates with you.


What is Intuitive Blending?

A great place to find products that will help your skin's current needs is our Skin Mood Guide. Another great way to get acquainted with our products is finding a Deluxe Starter Set that resonates with you.


Do any of your formulas contain SPF?

While some of the ingredients in our products contain some natural SPF protection, it's not enough to fully protect your skin from the sun rays.


Are your formulas safe to use while pregnant or nursing?

We love essential oils. We think they are plant magic. Our products contain minimal amounts of essential oils, however we always recommend to check with your health care provider for any concerns.


I have all my products... now what? Can you recommend a routine?

Absolutely! There are 3 basic steps to skincare routines: 


Step 1 - Release (cleansing, exfoliating)

Cleanse morning and night. Exfoliate 2 to 3 times a week. 


Step 2 - Restore (tonics, masks) 

Always use a toner after cleansing to signal skin to stop releasing and start receiving moisture.Mask 2 to 3 times a week. 


Step 3 - Receive (moisturizers, serums) 

Finish your routine with your serum and moisturizer.


I just started using natural products and I am getting red, dry patches. Why is this happening?

When switching to a new skincare routine with natural products, your skin may go through a detox. Sensitive skin is a symptom of your skin being out of balance. We recommend using only Rain Replenishing Oil Cleanser for one week, and then slowly add more products. For more information, check out our Skin Mood Guide for sensitive skin. 


Are the scents used in your perfumes synthetic?

Our botanical perfumes are pure essential oils that are blended by hand. These beautiful blends are mixed with artisan perfumers alcohol for the sprays or combined with sweet almond oil for the roll-ons.


Why is my spirit reward code not working?

Our system only allows a single coupon code per order. Subscription products, promotional sales offered on our website, and spirit reward gifts can not be combined on any one order. If you would like to take advantage of these offerings, separate orders must be placed.




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